On-site Inspection
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Description
The On-Site Inspection service is designed for customers experiencing issues with their DTF or UV DTF printing equipment. This service includes a thorough assessment of the machine at your location to diagnose potential issues or troubleshoot operational problems. However, this service does not include the repair process or replacement of parts. If repair or replacement is required, a separate quote will be provided after the inspection. This allows you to understand the issue fully and decide on the next steps with clarity.
Important Note: If the issue is critical and completely halting your production process, please contact us before purchasing this service. We may not have an available technician to dispatch to your location immediately. Communicating with us beforehand helps prevent delays and ensures a smoother resolution process. Otherwise, if we're unable to accommodate an urgent request, your purchase may need to be canceled, leading to additional waiting time for the refund process and a loss of valuable time for you.
Shipping
At Fast DTF Supply, we use trusted carriers to ensure your orders are delivered safely and promptly, offering shipping methods such as ground or air.
Orders placed before 2 Eastern Time (ET) are shipped the same business day to get your products to you as quickly as possible. Orders received after this time will be shipped the next business day.
Shipping costs will be calculated at checkout based on the location provided, the shipping option selected, and the total weight of the purchase.
Currently, Fast DTF Supply does not offer international shipping and ships exclusively within the United States to focus on delivering the best possible service to our domestic customers.
Fast DTF Supply is not responsible for any delays that occur after the package is handed over to the shipping company.
While we strive to meet all delivery times, there may be occasions due to unforeseen circumstances where deliveries could be delayed. We appreciate your understanding and patience in these instances.
For more details, check out our Shipping Policy.
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